Summary: I wish I had taken in the negative reviews before buying this. It worked great the first couple of times and then the filter LITERALLY needs washing (and drying) EVERY TIME after use, initially I thought it was just because our flat was particularly dusty when I vacuumed but I have had this for 2 years now and it is pretty much USELESS if you don't wash the filter every single time - now trawling amazon for a Dyson which hopefully will be better (please let it be!).
Summary: Haven't left many reviews - but wanted to leave a quick one for this because I thought it was brilliant... I've been addicted to Henrys for years - so I guess that's where I'm drawing comparisons: Suction control from gentle (with option to open a vent in the handle to make it extra gentle), to stuck to everything you touch! Yes - as some other reviews point out - it's noisy at the highest setting...
Summary: Bought this a couple of years ago and it hasn't disappointed. Pros: Powerful suction that only starts to lag when filter needs changed which is an easy fix- just remove the filter- wash- dry -insert and suction back to full power. No bags! Lightweight and easy to manoeuvre so even doing stairs in a three storey victorian era house is easy.
Summary: Oh Samsung Hoover when we met you were everything my heart desired. Your performance took my breath away. I thought I'd never look at a vacuuming appliance again in my life. I took care of you. I never yanked your hose or grabbed you by the wrong handle. I tended to your spongy filter lovingly and emptied you every time we came together. But now I feel let down oh Samsung Hoover for you are not what you first appeared to be.
Summary: I purchased this machine in May 2011. It started giving trouble just after the 12 month guarantee was no longer valid. The suction which had earlier been good is now almost non-existent. The brush parts no longer fit properly on the hose and frequently fall off or, in the case of the one used for the stairs, simply refuse to work. I have cleaned the machine many times over the last few months without any real effect.
Summary: Like many others, I was very impressed with the suction of this machine when new. I bought it because my girlfriends dog drops hair constantly. After a few uses with the pet hair tool, the rotating brushes just refuse to rotate, clogged up with, er...hair. You then have to dismantle the whole tool, which is a pain to re-assemble believe me. Even then it doesn't rotate fast enough to do the job. So I gave up with it. Issue no 2 : Filters.
Summary: Like other reviewers I was initially quite impressed with this product but I am about to bin it and buy a different brand. I have been using it for about 10 months, great suction at first but now it clogs up after one or two rooms and I am constantly having to clean the filter. I thought washing the filter would restore the performance of the machine to almost new but this doesn't work- sorry Samsung but you need to do better!
Summary: love this vaccum. i ve been using it for almost 6 months. it's amazing. for me it's really important to empty the box ( which is amanzingly easy ) everyday. i like to vaccum everyday, with my other vaccum rowenta ambia i didn't realize how many mineral dust there are. my boyfriend always said that vaccum everyday was not needed now i can show the dirt that is vaccum everyday by this vaccum. now i m not crazy anymore.
Summary: I bought this hoover after reading all the brilliant reviews and it worked beautifully for the first 6wks and then the hose snapped at the point that it joins the cylinder. I contacted Amazon who told me to contact Samsung. They were not very helpful and refused a refund but agreed to send me a new hose. Now the suction has significantly reduced. Waste of money.
Summary: Very pleased with item at first. No bags to buy and seemed very powerful. After about 7 months the motor started to smell of burning - flames very visibly at medium to high power. On contacting Samsung they said that the Hepa Outlet Filter (the white corrugated one on the top) needed to be replaced every 6 months. Looking up the cost of this is would cost about £26 each time to replace this (£52/year - I could buy another vacuum cleaner every year for this.