Summary: The hard floor tool requires me to stoop or bend over to use it. Otherwise the head is not level on the floor and the edge scrapes over the floor scratching it. I am 5ft 10in so believe not suitable to anyone over 5ft 5in The motor head continues to takes fluff out of carpet even after 6 months so i have stopped using it.
Summary: The DC23 Motorhead is the best vacuum cleaner I have owned. We had previously bought the upright model and thought the suction was great but found the 'ball' part of the cleaner too big to get under furniture and even though the handle lifted off, it was very diddly to use. We sold that model and bought the DC39 Animal as we had pets but found it wasn't as powerful.
Summary: Yikes! My machine arrived by UPS, and as I signed the electronic signature pad, I watched bedbugs crawl out of the shipping carton onto UPS man. I was afraid to open the shipping carton. I took it outside the house and carefully opened and, low and behold, we found dead bedbugs at the bottom of the shipping carton and baby bedbugs hanging onto life on the inside walls of the shipping carton.
Summary: Item arrived in like-new condition. Vacuum works as we'd expect a Dyson to work. We have a three story home so the stand-up vacuum was a bit of a burden. This handles steps like a champ! We have a Labrador and, even though this isn't advertised as the "pet" model, it does just fine picking up the hair. We just make sure to clean it out often to avoid clogs. so far so good! And we feel GREAT about the awesome price we paid for $400+ vacuum.
Summary: This Dyson model is a terrific design and my wife prefers the portability to use on the stairs over any other Dyson she has used. I recommend the refurbished Dyson seller. I would buy from again if necessary. Product arrived very quickly.
Summary: This vacuum is, as the title states, amazing. Full uninterrupted suction power and I can't even tell that it was refurbished. I've been using this since I bought it to clean my floor, mattress, and just about everything else that may have had dust trapped inside. The tangle free windup cord also extends quite long and automatically pulls back inside with the internal windup mechanism with a push of a button. I have had no issues with this at all.
Summary: I was very hesitant and picky about purchasing a new vacuum, especially a refurbished one! However, after hours of research and headaches I decided to purchase the DC23 Canister Vacuum, and I am happy I did. I have a rug that I absolutely love, but it sheds uncontrollably! This vacuum easily picks up the excess and keeps the rug from shedding as much. A majority of my home is hard wood flooring so I also purchased the hard floor tool, which I am also very impressed with.