Summary: As a girl with long hair, I have broken every vacuum I've ever owned (unbelievably frustrating). I had heard really good things about Dyson vacuums both for their cleaning power as well as their ease of use, and decided to go with the refurbished model as a way to try out a Dyson without splurging for the $600 brand new one. My house is mostly hardwood, which this is great for.
William Jason Sechrist "William J. Sechrist", Amazon
22 November 2013
Summary: I have always owned Dyson vacuum cleaners. This one definitely lives up to the family name. Though I purchased it as a refurbished model it is clear that Dyson took great care going over every detail of the vacuum before reselling it. I love this vacuum as I love all Dyson products!
Works well. A good way to retrieve small toys from underneath furniture.
A. Wang, Amazon
13 November 2013
Summary: arrived in good condition, well packaged. Looked virtually new. It performed well, though I'm not sure whether our Miele is better. I used it to vacuum under the couch and easily retrieve a ton of Legos pieces. I then dumped the load into a bucket and washed the blocks -- good as new!
Summary: I bought the 23 Animal in January of 2012 and when I took it out of the packaging and assembled it, the vacuum worked flawlessly. When it came time to empty the container, I tried to push the button on the top of the canister but it never released the lid. I was a bit puzzled why this did not function as expected but I thought it was simple enough to just release the container lid from a tab attached to the lid.