Summary: Hoover was better than I was expecting! I was dubious when ordering a re-conditioned item as I have never done this before. It turned up on time and looked like new. It was very clean with very little marking on it. I have used it and up to now I have no complaints. I would certainly recommend this site for anyone looking to replace their Dyson.
Summary: As I have this model already and love it, I bought this vacuum cleaner for my son and daughter in law as theirs, a newer, lighter model, was broken. They are delighted with it and, being the workhorse it is, it will cope with their three young boys, a dog and cat household with no problem, which their previous vacuum just wasn't up to.