Summary: The product AUTOMATIC COOKER model No.SR-WA18H is a very good model and it has given faultless service for nearly FIVE YEARS to me. However, the bottom metallic portion of the cooker is corroded now. I am looking for a part replacement (I wish to keep the product because of its good service). But I am unable to get service centre in the Western/Northern part of Bangalore City, INDIA.
Summary: It gets the job done -- any kind of rice (or oatmeal, quinoa, etc.) cooked perfectly while you concentrate on something else. Beyond that .... PLUSES: > I find it pretty. > The capacity is just right for one or two people. Translated to American, 3.3 Japanese cups of uncooked rice equals 2.5 cups American cups, which gives you 5 American cups of cooked rice. That's a lot of rice.
Summary: After less than one year the non-stick coating on the insert has started to chip and pit. I have taken very good care of this rice cooker, have only used the plastic rice spoon included, yet the non-stick coating is coming off on the bottom. I am very disappointed because other than this, the unit has performed well.
Summary: If you are looking to save time and avoid watching your rice pot, it will do the trick. However, depending on the type of rice you are cooking, it may form a crust in the bottom of the pot or the water will foam and the pot will boil over. You must find the correct type of rice for the pot. I thought that aluminium pots and pans were a thing of the past but they are not. This one is made of painted aluminium nomather how bad they are for the health.
Pros: Easy as can be. If you can follow basic instructions this product makes some awesome rice. Quality feels very solid. I bought this for my bachelor pad and it makes so much rice I usually have some left over for another day or two. I have even some of that instant rice like uncle ben's box rice. It still cooked it just as it should. Enjoy!
Summary: BEWARE! All product literature says this cooker will cook up to 6 cups of rice. What they don't tell you is that THEIR included "cup" measure really only measures between 2/3 and 3/4 cups of rice (or anything else, for that matter). Seriously. I have filled their little "one cup" cup up with water, and poured it into two different measuring cups, and found the same result. So...
Summary: My Rice cooker was broker exactly after 6 months of service, as it's in warranty i tried to reach out to customer service(panasonic), they gave me a run around for 4 days with no resolution. Asked me to fax the receipt for product proof & panasonic promised for product replacement initially and then asked me send it for service for which the shipping is going to cost me as much as the product price. One of the worst product support i have seen in long time.
Summary: spend a little more, get a little more. Even though I followed directions to a tee (rinsing rice, measuring, seating the bowl) -- it spewed water all over my counter. taking it back if i can find a retailer in my area.
Summary: I've used rice cookers for many years, including Panasonic which invented them 50 years ago. But this one is a shameful dud and the worst I've ever used. The rice burns on the bottom even when watched carefully, the "warm" function is nothing but a warning that your rice will be burned further if you don't turn it off, and you must unplug the unit completely to turn it off. Nothing you would expect to happen in the cooking process is automatic.