Excerpt: This little gadget reliably cooks enough rice for a family dinner, plus steaming vegetables or heating up leftover meat with the top steamer insert. It's great for times when your range is too full for everything you want to make.
Excerpt: We had one that we use almost everyday it lasted almost 7 years, so we bought another one and lasted a few months. looks like the element burned out or something bunch of black stuff is in the bottom on the inside and can see black burn mark.
Excerpt: I've now gone through two of these. It works really well at the smallest amount but the moment I fill it It stops working, and all we can figure is that the mechanism must be broken. We're not even taking this last one back - tossing it and staying away from B&D
Excerpt: bought this after using previous one for over 4 years.. The quality has been compromised in the new products. The water once boiling hot while rice being cooked, the steam starts coming out across the lid and creates a mess all over the kitchen backslash and platform.