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8.9 out of 10 based on 235 reviews

Delonghi EC 850 M

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  1. TestFreaks
    2.0/10
    Steven Barden
    3 November 2016

    After making maybe 200 cups of coffee, the water diverter solenoid jammed causing the water pipe leading to the steam generator to burst, spraying hot water over the inside of the unit. When contacting DeLonghi's call centre regarding the warranty, I was told that it had a one year warranty (not the advertised 2-year) and the call was disconnected. The cost to repair was more than the cost of the unit. Waste of money. Will never buy DeLonghi again. Would have been seriously unhappy if it had been one of their really over-priced fully automatic units costing 5 times as much (and apparently also only having a one-year warranty).

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